Simply Chocolate Cakes
Home | About Us | Cakes Gallery | Flavours | How to Order, Pay & Collect | Contact Us | | FAQ | Enquiry Form |
 
Frequently Asked Questions

What are your Opening Times?

Opening Hours : Mon - Sat 8.30 am to 6.30 pm. Cakes must be picked up by 5.30 pm, if possible.
(Closed on Sundays & Public Holidays)

How do I Order my Cake?

Please call us at (65) 9736 3932 or send an email to simplychocolatecakes@yahoo.com.sg to enquire at least 2 - 3 weeks in advance. Kindly book ahead to avoid disappointment

How many People will My Cake Feed??


For all occasion cakes, 1 kg of cake can be cut into 10 to 15 large or medium servings (more if the servings are smaller).

What is the Notice given To Place an Order?

  • We require 5 working days notice on drawing and chocolate models/sculptured cakes.
  • We require 2 - 3 weeks notice on our novelty cakes.
  • We can in some instances turn an order around in 3 days. This does depend on the volume of work at the time.
    Having said that, you can place your order as far in advance as you wish.

Do you have a Shop? Can We Sample your Cakes?

Simply Chocolate Cakes is an online cake shop - we work from home. As all our cakes are freshly baked, as such we do not keep any stock.

What are your Delivery Times?

  • With effect from 1 August, 2008, personal delivery is only available on Saturday and Sunday. There will be no delivery during weekdays.

What are the Delivery Charges ?

  • Delivery charges to each destination varies. The rates are as follows:-

    Eastern parts of Singapore (e.g Bedok, Tampines, Simei) will be SGD 5.00.
    Central parts of Singapore (e.g Ang Mo Kio, Bishan, Thomson) will be SGD 10.00.
    Northern parts of Singapore (e.g. Sembawang, Woodlands, Kranji) will be SGD 12.00
    Southern parts of Singaapore (e.g. Marina Bay,
    Raffles Place, Pasir Panjang, Alexandra) will be SGD 12.00
    Western part of Singapore (e.g. Jurong, Bukit Batok, Hill View, Bukit Timah) will be SGD 15.00.

  • Surcharge of SGD 5.00 is applicable for second delivery if the first delivery is unsuccessful (due to recipient not at delivery location).

I have other Questions, Who should I Contact?

Please feel free to direct any other questions to info@simplychocolatecakes.com. or call us at (65) 9736 3932. Thank you!

 

 

 

 

 

Back to the Top